Between ‘Tweets’, ‘Likes’ and name your other favorite thing to do on a social media site, workplace manners are not always what they use to be. In an age where over 500 million people can share their life on Facebook is there anything an employer can do to keep employees more focused on their work than on their News Feed?
The simple answer is yes and without going to extremes. Below are a few easy things for companies to start implementing today.
1) Set ground rules for social media usage from day 1.
2) Never scold an employee, instead coach them for success.
3) Set expectations early. New and existing supervisors alike need to be frank with expectations.
4) When an infraction is noticed, address it quickly and positively.
5) Make sure employees have as much guidance as possible on the standards.
6) Compare etiquette standards of the past to today’s situation. For example, nobody would make a personal phone call from a company phone but today people send personal text messages from a company cell phone.
7) Create parallels between other workplace no-nos and social media missteps.
8) When in doubt, it is better to advise employees on the side of formality.
In the end, make sure you have your social media policy and expectations written down in your regularly update Employee Handbook. Stay open and upfront and you just might get a ‘Like’.
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